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Frequently Asked Questions
Order & Payment
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
For the following countries, if ordered before 10 p.m CET. on business days, you will have your order the next day:
- Netherlands
- Belgium
- Germany
- Luxembourg
Delivery on Sunday is not possible. So if you order on Saturday, you will receive your order on Monday.
For the countries below, it takes 2 to 3 business days
- Denmark
- Czech Republic
- France
- Poland
- Austria
If you have questions about delivery, please contact our customer service logistics. This can be done in 2 ways:
1. Using your track & trace link you received in your mail, go to the Montareturns page. Click on the contact button on the top right. This way your order number and address are automatically known to us.
2. Call our logistics customer service during office hours on
+31(0)85 489 7669. Please have your order number ready. Then we can help you quickly..
You can contact us through our contact page! We will be happy to assist you.
iDeal: je betaalt direct online via je bank.
PayPal: je betaalt direct online via je PayPal account.
Credit Card: je betaalt direct online via je Credit Card. Beschikbaar voor: VISA, MasterCard & American Express
Apple Pay: gemakkelijk betalen voor alle Apple-gebruikers.
Klarna Betaal Later: je betaalt achteraf na ontvangst van je bestelling.
Klarna Betaal Nu: je betaalt direct bij het plaatsen van de bestelling.
Bancontact: je betaalt direct online via je bank (België).
If your order was successful, you will receive an order confirmation directly to the email provided :)
Delivery & Returns
For the following countries, if ordered before 10 p.m CET. on business days, you will have your order the next day:
- Netherlands
- Belgium
- Germany
- Luxembourg
Delivery on Sunday is not possible. So if you order on Saturday, you will receive your order on Monday.
For the countries below, it takes 2 to 3 business days
- Denmark
- Czech Republic
- France
- Poland
- Austria
Contact us if you are missing your country.
When returning the entire order, we will refund the entire amount, including any shipping costs. The return costs are for your own account. When the order is partially returned, the shipping costs will not be refunded. For the refund we use the same payment method with which you paid for your order. There are no additional costs for you for this. Please return the items in their original condition and, if reasonably possible, in their original packaging.
We will refund the entire purchase amount (including any shipping and payment costs) as soon as possible, but no later than 14 days after receipt of the cancellation notice. However, we may wait with reimbursement until we have received the products, or with proof of return shipment.
1. Using your track & trace link you received in your email, go to the Monta Returns page. Click on the contact button on the top right. This way your order number and address are automatically known to us.
2. Call our logistics customer service during office hours on
+31(0)85 489 7669. Please have your order number ready. Then we can help you quickly
Please contact us and we will be happy to help you arrange an exchange within 14 days of original purchase.
Write a clear and concise answer to guide your customers.
Products & Commitments
Denim is a difficult product, but we love challenges. By utilising recycled materials, organic cotton and working with manufacturers the produce our collections using less-energy, water and carbon than traditional denim. We are on a mission to develop sustainable denim, that not only looks good but feels good.
REPREVE® is a performance fiber, traceably-made from recycled materials and waste sources
Organic cotton ensures that no chemical pesticides are utilized during its cultivation.